Question 1

How long does it take to receive my safety manual?

Accepted Answer

Most manuals are generated and delivered as a PDF within a few minutes of placing your order. You'll see live progress on the confirmation page and get an email with the download link.

Question 2

How much does a manual cost?

Accepted Answer

A complete project-specific IIPP safety manual is a flat $299. There are no subscriptions, per-seat fees, or hidden add-ons.

Question 3

Is the manual OSHA-compliant?

Accepted Answer

Yes. Manuals are aligned with OSHA's IIPP requirements and tailored to your trade, project, and client. They're built to satisfy modern contractor compliance platforms used by clients like Amazon, Caterpillar, Verizon, and Vantage Data Centers.

Question 4

Can I send the manual to my client or general contractor?

Accepted Answer

Absolutely. After generation you can download the PDF and send it directly to a reference email (your client, GC, or compliance reviewer) from the confirmation page.

Question 5

What if I need changes after delivery?

Accepted Answer

Reply to your delivery email with the edits you need and we'll regenerate or revise the manual. We back every order with a money-back guarantee if it doesn't meet your client's requirements.

Question 6

Do you store my company information?

Accepted Answer

We store the order details needed to generate and re-deliver your manual. We don't sell your data, and you can request deletion at any time.

Question 7

Do you offer refunds?

Accepted Answer

Yes. If your manual doesn't meet your project's compliance requirements and we can't revise it to your satisfaction, we'll refund your order in full.

Questions, answered.

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